Updated March 2026

GDPR Policy

Everything you need to know about how we operate, protect your data and support you.

01Scope and Purpose

This GDPR Policy explains how Sky Free collects, processes, and protects personal data for individuals located in the European Economic Area (EEA), the UK, and Switzerland.

02Lawful Basis for Processing

  • Performance of a contract to deliver our services.
  • Legitimate interests such as security and service improvement.
  • Consent for optional communications and non-essential tracking.
  • Legal obligations where we are required to retain records.

03Your GDPR Rights

  • Right of access to personal data we hold about you.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure ("right to be forgotten") where applicable.
  • Right to restrict or object to certain processing activities.
  • Right to data portability for data you provided to us.
  • Right to withdraw consent at any time.

Signed-in users can download their data and request account deletion from Account → Privacy & Data, and manage cookies via Cookie Settings. Controllers should also review our Data Processing Agreement and Sub-processors list.

04Data Transfers and Safeguards

Where data is transferred outside your region, we apply appropriate safeguards such as contractual commitments, access controls, and encryption in transit and at rest.

05Contact and Requests

To exercise GDPR rights or raise a privacy concern, contact us at [email protected].